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TERMS OF USE

This Privacy Policy sets out how Sakura Malaysia uses and protects any information that you give us when you use this website. Sakura Malaysia is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Sakura Malaysia may change this policy from time to time, by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information Sakura Malaysia collects:

We may collect the following information:

• your name

• your contact information, including your email address

• other information relevant to customer surveys and/or offers.

At this time, Sakura Malaysia does not collect demographic information, such as your preferences and interests.

Does Sakura Malaysia share your information?

We collect only the information necessary for us to complete your order, or to contact you regarding the status of your order. The information that we gather includes: your name, your email address, your shipping address, and your billing address. We do not store your credit card information. Sakura Malaysia will only share your information with credit card processing services (specifically, PayPal®) for the purpose of processing your order. For the PayPal® privacy policy, click here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

What Sakura Malaysia does with the information that we gather:

We utilize this information to understand your needs, and to provide you with better service, and in particular, for the following reasons:

• Internal record keeping. (Note: Sakura Malaysia will not download or store your credit card information.)

• Improving our products and services.

• We may periodically send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. This is done only on an “opt-in” basis, meaning that you will not receive such promotional materials unless you indicate to us that you would like us to send you such information.

At this time, Sakura Malaysia does not contact customers for the purpose of conducting market research.

At present, Sakura Malaysia’s website does not incorporate a program or protocol to respond to computer-generated “do not track” signals.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Our website’s content management system uses traffic log cookies to identify which pages are being used. This helps us to analyze data about web page traffic, and to improve our website in order to tailor it to customer needs. We only use this information for internal statistical analysis purposes, and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful, and which you do not. A cookie in no way gives us access to your computer, or to any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Sakura Malaysia’s website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution, and look at the privacy statement applicable to the website in question.

Security:

Sakura Malaysia is committed to ensuring that your information is secure. In order to prevent unauthorized access to or disclosure of your information, we have put in place suitable physical, electronic, and managerial procedures, in order to safeguard and secure the information that we collect online.

Policy updates and effective date:

This privacy policy may be updated periodically. Customers are urged to check the effective date of this policy, and to review it from time to time. This policy is currently effective as of February 1, 2016.

INTRODUCTION:

This website (the “Site”) is owned and operated by Sakura Malaysia Sdn Bhd, the manufacturer of Sakura Malaysia Sdn Bhd branded products. By viewing or using our Site, you agree to these Terms and Conditions, and those promulgated by Sakura Malaysia from time to time. Sakura Malaysia reserves the right to amend, change or modify these Terms and Conditions at any time, with or without notice to you. Such amendments, changes, or modifications will be posted no less than thirty days before they take effect. By using the Site after we post any such changes and they have taken effect, you hereby agree to such modified terms. If you do not agree to any of these Terms or Conditions or any changes made by Sakura Malaysia hereafter, you may simply exit the Site. This Site is operated by Sakura Malaysia from its offices in Kota Damansara, Selangor, Malaysia. Sakura Malaysia makes no representation that content of the Site is appropriate or lawful in other territories or jurisdictions. Use or access of this Site from territories or jurisdictions where the Site or any of its content is illegal, unlawful, violative of obscenity or other laws is strictly prohibited. Those who choose to access this Site from other states or countries do so at their own risk and such users are solely responsible for compliance with applicable local laws. The content that appears on our Site is for informational purposes only. We do our best to ensure that the information posted on the Site (including product models and availability, vendor locations, etc.) is timely and accurate; however, errors do appear from time to time. We are not responsible for, and do not guarantee the performance of, goods and services provided by any third party to whose website we link. We may from time to time place a button or link to the website of another individual or company. Any links on this Site are designed for convenience only, and do not constitute an endorsement by Sakura Malaysia of that site, its owner or host or the products or services offered or listed on such site. All text, images, graphics, logos, icons, design elements, trademarks, trade dress, copy and other Site content, as well as the specific arrangement thereof, are Copyright © 2015, Sakura Malaysia. All rights reserved.

OWNERSHIP OF SITE CONTENT:

Unless otherwise stated, the text, software, images, graphics, logos, icons, photographs, images, illustrations, audio clips, video clips, design elements, copyrights and copyrightable materials, trademarks, trade dress and other Site content (collectively referred to herein as the “Site Content”) are the exclusive property of Sakura Malaysia or its licensors. Except where such permission is specifically granted, you may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the Site Content, in whole or in part. You may download to your computer for viewing such copyrighted material for your personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Sakura Malaysia and, where applicable, the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. Sakura Malaysia grants you no express or implied rights by way of your permitted downloading of copyrighted material.

RESTRICTIONS ON YOUR USE:

Your use of this Site is pursuant to a single-copy revocable license granted to you. As a condition of your use of this Site, you warrant to Sakura Malaysia that you will not use this Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. All other rights, including all rights of ownership, are reserved by Sakura Malaysia. This means that you may access the Site using a browser and you may download one copy of the Site Content on a single computer for your own personal and non-commercial internal use. You shall not: (a) modify the Site Content, in whole or in part; (b) use the Site Content, in whole or in part, for any commercial purpose or public display, performance, sale, or rental; © de-compile, reverse engineer, or disassemble software materials; (d) remove any copyright notice or other proprietary notices from the Site Content; or (e) assign, transfer or export, or attempt to assign, transfer or export, the Site Content, in whole or in part, to another person. You agree to prevent any unauthorized copying of the Site Content.

TRADEMARKS:

The trademarks, logos and any designs used or displayed on the Site are trademarks and/or service marks owned by Sakura Malaysia or, on occasion, used by Sakura Malaysia under license from another third party. Any use of trademarks, service marks, product names and company names or logos, including the reproduction, modification, distribution or republication of same without the prior written permission of Sakura Malaysia, is strictly prohibited. Other trademarks, service marks, trade names and company logos utilized in the Site are the property of their respective owners. All rights reserved.

OUR PRODUCTS:

All features, specifications, products and prices of products and services described on this Web site are subject to change at any time without notice. From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We make no representation as to the completeness, accuracy, or currency of any information on the Site. We reserve the right to make changes in information about price, description, or availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We have made every effort to display as accurately as possible the colors of our products that appear on the Site; however, the actual color you will see will depend on many factors, including your computer, and we cannot guarantee that your computer will accurately display our colors. The inclusion of any products or services on this Site does not imply or warrant that these products or services will be available over the internet or in each of our stores at any particular time.

PRIVACY POLICY:

Please feel free to view our Privacy Policy, by clicking here.

PROHIBITED USES OF WEBSITE AND SERVICES:

You shall not post, transmit, redistribute, upload, or promote any communications, content or materials that contain corrupted files, viruses, or any other similar software files, the intent of which is to damage the operation of another’s computer; are unlawful, threatening, harassing, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, sexually explicit, hateful, profane, indecent, racially or ethnically derogatory, or otherwise objectionable; contain chain letters or pyramid schemes; contain any unsolicited advertising, promotional materials, or other forms of solicitation to other users, individuals or entities; impersonate any person, business or entity, including us (our brands, lines of business, subsidiaries, and affiliated companies) and our employees and agents; encourage conduct that would constitute a criminal offense; give rise to civil liability; violate any law; or exhibit any conduct that, in our judgment, restricts, impairs, interferes or inhibits any other user from using or enjoying the Site and/or our related services and products.

THIRD PARTY CONTENT; NO LINKING AND FRAMING:

The Site website may contain links to other websites that provide more information and to make it easier for those visiting the Site. Sakura Malaysia is not responsible for the content on or related to third party websites. You further agree that Sakura Malaysia shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with, any third party website. As a matter of policy, Sakura Malaysia does not permit you to create or post a link or a frame to any Sakura Malaysia site (including this Site) without Sakura Malaysia’s prior written approval. If you wish to link to the Site, please contact us at hello@sakuramalaysia.com to apply for permission to do so.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. NEITHER SAKURA MALAYSIA, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, SHAREHOLDERS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE. THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT. THIS DISCLAIMER AND LIMITATION OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTUOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. YOU SPECIFICALLY ACKNOWLEDGE THAT SAKURA MALAYSIA IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. IN NO EVENT WILL SAKURA MALAYSIA OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE SITE OR THE SOFTWARE USED IN CONNECTION WITH THE SITE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE. YOU HEREBY ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SITE. IN NO EVENT SHALL SAKURA MALAYSIA (INCLUDING ITS EMPLOYEES, DIRECTORS, AND AGENTS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, AND DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE OR ANY HYPERLINKED WEBSITE, EVEN IF SAKURA MALAYSIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT SAKURA MALAYSIA’S ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, WITH RESPECT TO ANY SERVICE(S) PROVIDED UNDER THIS AGREEMENT, AND ANY BREACH OF THIS AGREEMENT, IS SOLELY LIMITED TO THE AMOUNT YOU PAID FOR SUCH SERVICE(S). YOU ARE WELCOME TO INQUIRE REGARDING SAKURA MALAYSIA’S RETURN POLICY FOR ITEMS SOLD BY SAKURA MALAYSIA, WHETHER ON THE SITE OR AT A PHYSICAL LOCATION, BY CONTACTING SAKURA MALAYSIA’S CUSTOMER SERVICE DEPARTMENT AT hello@sakuramalaysia.com. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES AND AS A RESULT, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF SAKURA MALAYSIA IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

COOKIES & BROWSER:

If you are having trouble browsing the Site, it is possible that you did not accept or have configured your browser to block cookies from www.sakuramalaysia.com. A cookie is a small data file that Web sites store on your computer’s hard drive when you visit. A cookie may contain information (such as a unique user ID) – used to track the pages of the sites you’ve visited. We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our Site. You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we may not be able to track your order to enable you to purchase from our Site.

TERMINATION:

This agreement is effective until terminated by SAKURA MALAYSIA, at any time without notice. In the event of termination, you are no longer authorized to access this Site and the restrictions imposed on you with respect to the Site Content as well as the disclaimers and limitations of liabilities set forth in this agreement, shall survive.

GENERAL TERMS:

This Site and its use shall be governed by the substantive laws of the state. The exclusive jurisdiction and venue for any dispute or litigation arising out of or related to the Site, its content, these Terms and Conditions or your use of the Site shall be the state or federal courts located in Malaysia. Any rights not expressly granted herein are reserved by SAKURA MALAYSIA. If any part of this Agreement is for any reason found to be unenforceable, all other parts nevertheless remain enforceable. Failure of SAKURA MALAYSIA to enforce a right under these Terms and Conditions will not act as a waiver of that right or the ability to later assert that right relative to the particular situation involved. The above stated rules represent the entire understanding between each user of the SAKURA MALAYSIA Site, regarding each user’s relationship with SAKURA MALAYSIA and supersedes any prior statements or representations or agreements.

COMMENTS:

SAKURA MALAYSIA welcomes your comments. If you have questions or comments about our policies, feel free to send us an e-mail at hello@sakuramalaysia.com.

Once your order has been processed and packed, we will email you a unique tracking code for you to keep tabs on the status of your parcel at all times. This tracking code is sent to your registered email address.

Orders are shipped out on Tuesdays and Thursday every week.

If for any reason you are not satisfied with your purchase, you are entitled to return the item to us within 14 days of purchase in its original condition for a refund in the original form of payment or an exchange.

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